Refund & Shipping Policy

Orders for the Katori Titanium Cutting Board are fulfilled by the official merchant. The merchant's published policy at checkout always takes precedence over this summary.

Shipping

• Orders are usually processed within 1–2 business days.
• Canadian delivery typically takes 5–10 business days depending on province and carrier.
• A tracking number is emailed once the parcel leaves the warehouse.

Returns

Most orders are covered by a money-back guarantee period from the date of delivery. Boards should be returned in resalable condition with original packaging where possible. Start a return by contacting support before shipping anything back.

Refunds

Approved refunds are issued to the original payment method. Banks generally post the credit within 5–10 business days after the merchant processes it. Shipping fees may be non-refundable.

Damaged or incorrect items

If your board arrives damaged or the wrong item was sent, email photographs within 48 hours of delivery and a replacement or refund will be arranged.

How to reach support

Email contact@nutra4health.com, Telegram @shilparajputji, or WhatsApp +9189235056. Include your order number so we can help faster.